Contact Us

The friendly staff at Family Weight & Wellness Clinic and Medi-Spa welcomes your call and looks forward to serving you. If you have any questions about our weight loss, wellness, or aesthetic services, please call our office at (281) 292-2300. To schedule an appointment, you can call us or use our secure online appointment request form.

Location & Phone

Family Weight & Wellness Clinic and Medi-Spa

www.drrichardson.com  

Phone: (281) 292-2300

E-mail: info@drrichardson.com

Fax: (281) 367-0605

Customer Service: grace@drrichardson.com

Address:

1126 Rayford Rd

Spring, TX 77386

Office Hours

Our regular office hours are:

  • Tuesday, Wednesday, Friday: 6:30 am – 2:30 pm
  • Thursday: 7 am – 12 pm and 1:30 pm – 6:30 pm
  • Saturday: 6:30 am – 1 pm
  • Monday & Sunday close
  • Phone inquiries also taken on Mondays from 9:00 am--2:30 pm. 

Medi-Spa Hours are:

  • Tuesday - Saturday: 9:30 am - 4:30 pm
  • Sun & Mon: Closed

Medical Emergencies

In the event of a life-threatening medical emergency, call emergency medical services at 911 immediately. DO NOT WAIT! Inform the emergency room staff that you are a patient of Family Weight & Wellness Clinic and Medi-Spa, and they will contact us.

After Hours Urgent Medical Needs

If you have an urgent program related need and need to talk to our medical staff after our regular hours, please call our office at (281) 292-2300 and leave a message, our medical staff will call back to you as soon as possible.

Payment / Billing

At Family Weight & Wellness Clinic and Medi-Spa, you will need to pay for services at the time of your visit. For your convenience we accept cash, checks, Visa, MasterCard, Discover, American Express, and CareCredit.

If you have a question related to your bill or insurance, please contact our billing specialists at (281) 292-2300.

Referrals

If Dr. Richardson suggests a specialist evaluation or diagnostic testing that requires a referral, we will make every effort to provide this for you as soon as possible. Some referrals require insurance preauthorization and cannot be processed immediately. Insurance guidelines prohibit us from backdating referrals. We require three business days for the processing of routine referrals.